The HB Process

We have been honing The “HB Process” since 1983. Since then, we have helped our partners bring their projects and ideas to life. We have an internal team of experts committed to your success. We have also cultivated a global network of companies and contacts that we can call on to customize and deliver on your solutions – on time and on budget.

We do it in five easy steps.

The HB Process in Action

Curious as to what The HB Process looks like? Let’s take a look at the steps.

Step 1: You Schedule

First things first, go ahead and schedule some time to talk to us. We recognize that you have a lot on your plate, so we make ourselves readily available. We are flexible and work around your schedule.

Step 2: We Listen

This second step is for us. This is our first opportunity to know and understand your needs, your brand, and the details of your specific project. Together, we will discuss your vision, scope, budget, timelines, and any other pertinent information. Getting to know each other is key, because this will be the first of many conversations together.

Step 3: We Customize & Finalize

Once we have all the information, our team of passionate experts gets busy putting together a plan that shows we heard you. You will be in the loop this entire time. As we have ideas, we will consider your feedback along the way. Once we present our options you get to pick your favorites to surprise and delight your customers.

Step 4: We Execute

Here is where we create the products or experiences you have signed off on. We work diligently to ensure that your end result comes in on time and budget. Plus, we continue to keep you informed every step of the way, as we move forward together.

Step 5: You Celebrate!

We made it! Now you can sit back, relax and know that you are delivering an incredible experience or product to your customers. You and your team can cheer your success and celebrate your win.

Learn More About The HB Guarantee

Customer Success Stories

The HB Group has been a trusted supplier of MONAT’s from almost the beginning of our journey. Henri is a trusted advisor and always first and foremost focused on being our partner. HB is a seamless part of the MONAT Family!

Stuart MacMillan, President
MONAT Global, Inc.

"The HB Group has been a pleasure to collaborate with over the years. They have provided promotional gear and accessories for field leadership events, national conventions, staffing shirts and event prizes. The staff are all nice to work with, provide great customer service and fair pricing from chargers, to shirts, to journals they offer a lot of great choices.”

Angela Loehr Chrysler

“I’ve worked with Henri and his team at The HB Group for over 20 years...they are so knowledgeable and have so much experience getting them just right. You never have to wonder how your project is going. They are so proactive with information. Throughout it all, they make you feel like family.”

Amanda Barlow
Unicity International

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