From start to finish we guarantee that we are committed to you and your team’s success. We take the time to truly understand your vision and goals. Our team of experts work tirelessly to provide not only superior products and services but also a first-class customer experience with an eye toward building a long-term partnership.
Our guarantee helps us stay accountable to you, your needs, and your goals every step of the way.
But how do we make that happen?
We don’t just consider you a customer, we consider you a partner. We work together every step of the way to ensure a high-quality product and experience. Your brand is as important to us as it is to you, and we want to just be an extension of your team helping you grow and thrive.
We take a proactive approach to everything we do. You won’t find yourself ever wondering what is happening or where something is. We keep you informed every step of the way. Being proactive doesn’t just extend to our communication, it also is how we approach our own business, infrastructure, and growth. We treat your business just like we would ours.
From the very first time you reach out, we vow you will always be heard. We are here to answer any and all of your questions fully and quickly. You will feel like you can always get in touch with your team at The HB Group.
When we are working together there is no middle man. You will have direct access to your team. They know the intricate details of your project and will make sure that you do as well. They are your partners and are available to you throughout your whole project.
Sometimes things don’t go according to plan.. For us, issues or problems are just opportunities to find innovative solutions. If something does happen along the way of our project, we commit to always bring solutions before you even know something is wrong.
“The HB Group has been a trusted supplier of MONAT’s from almost the beginning of our journey. Henri is a trusted advisor and always first and foremost focused on being our partner. HB is a seamless part of the MONAT Family!”
Stuart MacMillan, President
MONAT Global, Inc.
"The HB Group has been a pleasure to collaborate with over the years. They have provided promotional gear and accessories for field leadership events, national conventions, staffing shirts and event prizes. The staff are all nice to work with, provide great customer service and fair pricing from chargers, to shirts, to journals they offer a lot of great choices.”
Angela Loehr Chrysler
“I’ve worked with Henri and his team at The HB Group for over 20 years...they are so knowledgeable and have so much experience getting them just right. You never have to wonder how your project is going. They are so proactive with information. Throughout it all, they make you feel like family.”
Amanda Barlow
Unicity International